- Log in to cPanel.
- In the Email section, click Email Accounts.
- Click + Create.
- Choose the domain (if you have more than one) and enter the part of the address before the @, for example sales.
- Set a strong password, or click Generate to create one. Make a note of it.
- Set the storage space for the mailbox, or leave it as unlimited within your package allowance.
- Click + Create.
The mailbox is ready to use straight away. You can read it in webmail (see How to access webmail) or add it to an email app using our set-up guides.
Email settings at a glance
| Setting | Value |
|---|---|
| Username | Your full email address |
| Incoming server | Your server hostname (or mail.yourdomain.co.uk) |
| IMAP port | 993 (SSL/TLS) |
| POP3 port | 995 (SSL/TLS) |
| Outgoing (SMTP) server | Same as incoming |
| SMTP port | 465 (SSL/TLS) or 587 (STARTTLS) |
| SMTP authentication | Required – same username and password |
In cPanel, click Connect Devices next to any mailbox to see these details for that account.