Your Managed Web account has two separate passwords:
- Client portal password – for billing, services, domains and support tickets
- cPanel password – for your hosting control panel, FTP (main account) and SSH
Change your client portal password
- Log in to the client portal.
- Click your name in the top-right corner and choose Change Password.
- Enter your current password and the new one twice, then save.
Change your cPanel password
- Log in to the client portal and go to Services › My Services.
- Select your hosting package.
- In the Actions menu, click Change Password.
- Enter a new password (or generate a strong one) and save.
You can also change it inside cPanel under Preferences › Password & Security.
Choosing a strong password
Use at least 12 characters with a mix of upper and lower case letters, numbers and symbols, and don't reuse a password from another service. A password manager makes this easy.
